Support Resources
Troubleshooting
Find solutions to common problems and learn how to diagnose issues.
Common Issues
Installation Problems
If you're having trouble with installation:
- Check system requirements
- Verify internet connectivity
- Run installer as administrator (Windows) or with sudo (Linux/macOS)
- Temporarily disable antivirus software
Performance Issues
For slow performance or high resource usage:
- Close unnecessary applications
- Restart the application
- Check available system memory
- Update to the latest version
Connectivity Problems
If you can't connect to our services:
- Check your internet connection
- Verify firewall settings
- Try connecting from a different network
- Check our status page for service outages
Getting Help
If these solutions don't resolve your issue:
- Check our FAQ section
- Search our community forums
- Contact our support team
When contacting support, please include:
- Your operating system and version
- Application version number
- Detailed description of the problem
- Steps to reproduce the issue
- Any error messages